Price changes effective 7/5/2021. Click here for details.
Domestic Custom Decoration

Embroidery Guidelines

Embroidery Placement & Size

Embroidery Logo Placement and Size Chart

Minimum Order

48 pieces per cap style/color/logo A $40 (A) charge will be applied to orders less than 48pc. Absolute minimum quantity is 24pc. Orders can be split 24/24, as long as logo is not changed. A $40 (A) charge/line will be applied for thread/size/location change to the logo.

Lead Times

We are currently experiencing very high seasonal volume and are also impacted on inventory, due to the national supply chain disruption.

Virtual Designs: 4 Working Days
Embroidery Samples: 5 Working Days (after virtual approval)
Patch Samples: 6 Working Days (after virtual approval)
Embroidery: 11 Working Days (after spec approval)
Patches: 15 Working Days (after spec approval)

We value your business and are excited about working on your next customized decorating project. To ensure we have the details we need to meet your timeline, please coordinate requests with your Custom Account Lead. They will be happy to provide a quote and set a timeline for your project.

We appreciate your understanding and patience while we are experiencing consistent high volume and working to stay in stock and deliver your order. You can contact your Account Lead at Let us help get your project started!


$4.50 (A) for up to 12,000 stitches for the front art.
Add $2.00 (A) for side logo (right or left), up to 5,000 stitches.
Add $2.00 (A) for back logo up to 5,000 stitches.
Add $2.00 (A) for 3D logos (front location only).
Additional stitches at $0.40/1,000 (A) stitches over each minimum location charge.

To Place an Order

Get started using our Online Order Form ›
or email

Patch Guidelines

Learn More About Patches ›

Patch Placement

All patches are placed on front center, front left corner or front right corner of cap (click here for details)
Additional embroidery can be placed on the sides or back, according to the embroidery placement & size chart shown above.

Minimum Order

48 pieces per cap style.
May split 24/24 if using same patch and same cap style.
May order additional patches to accompany an order.
Additional patches must be the same patch as applied to the cap order.

Lead Times

See comments under lead times in the Embroidery Guidelines section above.


Embroidered Patches: $9.00/each (A)
Sublimated Patches: $9.00/each (A)
Leather Patches (100% genuine leather & faux leather): $10.00/each (A)
Leather Custom Shape Patches (heat sealed only): $13.00/each (A)

Patch Application

Stitched: Add $2.00 (A)
Heat Sealed: Add $1.00 (A)

To Place an Order

Get started using our Online Order Form ›

Additional Program Details

Artwork Details

Direct Embroidery and embroidered patch art files need to be in vector format (non-vector art will require additional lead-time to receive virtuals), Adobe Illustrator (.ai), encapsulated PostScript (.eps) or scalable vector graphic (.svg). Please provide size and PMS color specifications with artwork submission. Digitizing services and set up fees are free. Creating vector artwork will increase lead time and design time. Accurate re-creation cannot be guaranteed. Outdoor Cap reserves the right to alter a customers' file to deliver a quality product. Outdoor Cap will match PMS with closest matching thread and may need to alter the artwork to best fit the decoration space or decoration technique.

File Format

Embroidery and Fabric Patches: Vector art in .ai, .eps or .svg format.
JPEG, DST or other art types will increase the lead time for sample sew out or virtual.
Redrawing artwork of any type will increase lead time and design time. Accurate re-creation cannot be guaranteed.
Sublimated Patches: Raster file at least 300 dpi in .jpg, .gif, .png, .tif, .psd or .bmp format.
Leather Patches: Single color vector art in .ai, .eps or .svg format.

Production Delivery

All shipments are FOB - Bentonville, AR.
Phone orders are not accepted.
Every effort will be made to ship exact quantities as ordered.
Over/under run rate of 5% is standard on all embroidered orders.
Orders over 720 pieces may require additional days. Call for lead time.
Drop shipments up to 6 locations are free, additional locations will be charged $2.50/location (A).
Minimum of 12 pc. per drop ship location.

Changes & Cancellations

Changes to an order in process may be made if customer agrees to any applicable charges incurred and acknowledges delivery date will be extended.

No cancellations are accepted after order has entered into production.


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Your Guide to Patches
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Ready to place an order?

For promotional products distributors or decorators:

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If you are interested in custom caps for your business or organization:

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